NextGen Hauling
Privacy Policy – NextGen Hauling
NextGen Hauling

Privacy Policy

Your privacy matters to us. Here's exactly what we collect, how we use it, and how we keep it safe.

Effective Date: January 1, 2025

What You Need to Know

We keep it simple. Read the full policy below, or start with these key points.

What We Collect

Name, phone, email, and job details you provide when contacting us or requesting an estimate.

How We Use It

Only to respond to your request, provide our services, and follow up if needed. Nothing else.

We Don't Sell Your Data

We never sell, rent, or share your personal information with third parties for marketing purposes.

SMS Messaging

If you opt in, we may send appointment confirmations and updates. Text STOP anytime to unsubscribe.

Your Data is Secure

We use industry-standard security measures to protect your information from unauthorized access.

Your Rights

You may request access, correction, or deletion of your data at any time by contacting us directly.

1

Information We Collect

We collect information that you voluntarily provide to us when you contact us, request an estimate, or opt in to our services. This may include:

  • Personal Data: Your name, email address, phone number, and service address.
  • Job Details: Information about the items or services you're requesting, including descriptions, quantities, and locations.
  • Technical Data: IP addresses, browser type, device info, and usage patterns collected automatically when you visit our website.
  • Communication Data: Records of your inquiries, messages, and any correspondence with our team.
2

How We Use Your Data

The information we collect is used solely for the purpose of delivering the services you have requested and for communication related to those services. Specifically, we use your data to:

  • Respond to your estimate requests and schedule jobs.
  • Send appointment confirmations, reminders, and follow-up communications.
  • Improve our services and customer experience.
  • Comply with legal and regulatory obligations.

We do not use your data for any purpose beyond what is described here without your explicit consent.

3

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and improve our services. Cookies are small data files stored on your device when you visit our site.

You may disable cookies at any time through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

4

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

Limited data sharing may occur only in the following circumstances:

  • With service providers who assist us in operating our business (e.g., scheduling tools, CRM platforms), under strict confidentiality agreements.
  • When required by law, regulation, or legal process.
Important: No mobile information (including SMS opt-in data) will be shared with third parties or affiliates for marketing or promotional purposes. All other use cases exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.
5

Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized access, alteration, disclosure, or destruction. This includes secure cloud storage, encryption in transit, and restricted access controls.

While we take every reasonable precaution to protect your data, no method of transmission over the internet is 100% secure. If you have reason to believe your data has been compromised, please contact us immediately.

6

Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. You may also request an export of your data at any time.

To exercise any of these rights, please contact us directly at [email protected] or call +1 (651) 352-1187. We will respond to all requests within a reasonable timeframe.

7

Third-Party Tools

We may use integrated third-party platforms for scheduling, communication, reporting, and customer relationship management. These tools may process limited client data on our behalf and are bound by their own privacy policies and our data processing agreements.

We only use tools that meet our standards for security and data handling. We do not authorize these third parties to use your data for their own purposes.

8

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

9

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Questions? Just Ask.

We're happy to clarify anything about how we handle your data.

NextGen Hauling